Billing

Billing cycle

You’ll be charged at the start of each billing period (monthly or annually). Your subscription renews automatically unless cancelled. To avoid renewal charges, please cancel at least one day before the renewal date. You can manage or cancel your plan anytime in your subscription settings or through the Apple/Google Play Store.

⚠️ If payment is not successfully settled due to card expiration, insufficient funds, or otherwise, we suspend your account. To resume access to your account, you must activate your subscription again.

Where can I find my payment receipts?

Download your receipts and view your transaction history in your account profile. For subscriptions made via Apple or Google, receipts are provided directly by those platforms.

How do I download a payment receipt?

Click on the printer icon next to your invoice. It will open in a new tab or window, where you can download it as a PDF or print it directly.

Billing details

Your invoice is generated based on the information in your user profile. To update billing details (such as your name, address, or VAT number), go to the Personal details settings.

⚠️ Please note that new invoices cannot be issued manually. Any changes will only apply to future invoices and will appear in the next billing cycle.