Billing Cycle

For direct subscriptions, you are charged at the start of each billing period (monthly or annually), calculated from the date your subscription was activated. Your subscription renews automatically unless cancelled. To avoid renewal charges, please cancel at least one day before the renewal date.

For in-app subscriptions (purchased via Apple App Store or Google Play Store), all billing, renewals, and cancellations are handled exclusively by the respective platform. FLYLOG.io does not manage or control these payments.

⚠️ Important: If a payment is not successfully processed (e.g. expired card, insufficient funds), your subscription will be suspended and access to your account may be restricted.

• For direct subscriptions (FLYLOG.io), you can restore access by reactivating your subscription in your profile.

• For in-app subscriptions (Apple App Store or Google Play Store), you need to resolve the payment directly with the respective platform.

Billing Details

Your invoice is generated based on the information in your user profile. To update your billing details (such as name or address), go to User → Personal Details.

💡Note: If you need to display a VAT number on the invoice, please add it during the payment checkout.

Invoice

For direct subscriptions, you can download invoices in your account: User → Invoices

To download or print an invoice, click the printer icon next to it. The invoice will open in a new tab, where you can download it as a PDF or print it.

⚠️ Important: Invoices cannot be issued manually. Any changes will apply only to future invoices and will appear in the next billing cycle.

For in-app subscriptions, receipts and invoices are issued directly by the Apple App Store or Google Play Store.