Subscription

FLYLOG.io for Business is available only as a monthly subscription plan — there are no one-time, annual, or lifetime plans. The subscription price is calculated based on the number of aircraft in your fleet. There are no setup fees or hidden costs, and your chosen payment method is charged at the start of each monthly billing cycle.

Plan and Fleet Size

Your monthly subscription depends on the number of aircraft registered in your Business account.
When you add or remove (archive) an aircraft, the change will be reflected in your next billing cycle.
There is no limit on the number of Admins or Users linked to your organization — billing is based only on the number of aircraft.

Activate Subscription

Mobile App

Tap the profile icon (top left).
Scroll down to the section with your company’s name.
Tap Activate account.
Enter your payment details. The subscription price will be automatically calculated based on the number of aircraft added to your fleet.

Web App

Tap the profile icon (top right).
Scroll down to the section with your company’s name.
Click Activate account.
Enter your payment details. The subscription price will be automatically calculated based on the number of aircraft added to your fleet.

⚠️ Your login grants you access to FLYLOG.io for Business across all platforms (iOS, Android, and web). Just make sure to always use the same email connected to your account.

The email address associated with your account and subscription is displayed in the user section of the admin, just below the name.

Change Payment Method

To update the payment card for your subscription in the web app:

Log in as the Admin user.
Go to the Admin section of your account.
Scroll down to the "Payment Methods" section.
Add your new card details and set it as the default payment method.

Cancel Subscription

❗️Only the Account Administrator can cancel a subscription and close the account.❗️If you are not an Admin, the Cancel subscription option will not be available for you. You will only see "Leave company", which removes your personal access to the Business account but does not cancel the organization’s subscription.

Business accounts cannot be temporarily paused. After cancellation, your account will remain active until the end of the current billing period. Your data will be retained for 30 days after expiry, after which it will be permanently deleted.

How to Cancel Your Subscription and Close Your Account

⚠️ Important note: Before cancelling your subscription, make sure there are no scheduled flights, reservations, or maintenance tasks planned beyond the expiry date. We also recommend notifying your customers and anyone using your reservation system to avoid disruptions. Finally, download and save any information or documents you may need in the future, as your account will be closed after cancellation.

Mobile App

Tap the profile icon (top left).
Scroll down to the section with your company’s name.
Open the [...] menu and select "Cancel subscription".
If you choose the option "Leave company", you will lose access to the business account.

Web App

Tap the profile icon (top right).
Scroll down to the section with your company’s name.
Open the [...] menu and select "Cancel subscription".
If you choose the option "Leave company", you will lose access to the business account.