Billing Cycle

Direct subscription: you are charged at the start of each billing period, monthly or annually, counted from the day you activated the subscription. It renews automatically unless you cancel.

⚠️ Your subscription renews automatically. If you do not want to continue, it is your responsibility to cancel it at least one day before the renewal date; renewal charges are not refunded.

In-app subscription: billing, renewals and cancellations are handled entirely by the Apple App Store or Google Play. FLYLOG.io does not manage or see these payments. See In-App vs Direct Subscription.

Failed payments: if a payment cannot be processed, for example because the card has expired or has insufficient funds, your subscription is suspended and access to your account is restricted.

• Direct subscription: restore access by reactivating the subscription in your profile (User → Your Plan).

• In-app subscription: resolve the payment with Apple or Google.

Billing Details

Invoices are generated from the information in your user profile. To update your name or address, go to User → Personal Details.

💡 If you need a VAT number on the invoice, enter it during checkout.

Invoices

Direct subscription: download invoices in User → Invoices. Click the printer icon next to an invoice; it opens in a new tab where you can save it as PDF or print it.

⚠️ Invoices cannot be issued or edited manually. Changes to your billing details apply only to future invoices, from the next billing cycle.

In-app subscription: receipts and invoices are issued by the Apple App Store or Google Play, not by FLYLOG.io. Find them in your store account.

Read the full Terms of Use: https://www.flylog.io/terms-of-use/